As with distance selling laws, you have 14 days cooling off period. However, as soon as you start to download a file you waiver this right. There will be no refund for digital downloads. If the file(s) found to be faulty or you have a problem downloading it, we will replace the file(s).
In rare cases we may give you credits to the value of the item you purchased, but that is soley at our discrection.
If you have any questions about downloads, please email us at firstname.lastname@example.org