Privacy policy

Privacy Policy

 

Introduction

At Z1 Design Limited, we are committed to ensuring that we treat your data securely and respectfully.

  • The information contained within the privacy notice explains what data we hold and what we do with it.
  • The information contained within this document relates to the data that we have from website purchases, “Kickstarter” campaigns/pledges and social media channels.

Please read this information carefully and if you have any questions please contact us at jon@z1design.co.uk

Who we are?

We are Z1 Design Limited,  Unit 2, Centurion Court, Townfoot Industrial Estate, Brampton, Cumbria,

CA8 1SW. Our contact telephone number is +44 (0)16977 42333. Our email address is info@z1design.co.uk

Our data controller is Jon Stynes, who can be contacted at jon@z1design.co.uk

 

 

What information do we collect?

We receive your data through a number of sources:

  • When you register or make an order through our online shop (www. z1design-shop.co.uk)
    • We do not store any credit/debit card information or any other payment information as payments are made through PayPal and we do not receive any financial information from that source.
    • We collect only data to complete your order and maintain our accounts, such as email address and billing/shipping address.
  • When you sign up for a crowd funding campaign, i.e. Kickstarter.
    • We receive your email address and if you require a physical product, we would also receive your shipping address. We receive no financial information.
  • When you opt in on our main website (www.z1design.co.uk) or contact us directly requesting to purchase any of our items, you will automatically provide us with your email address
    • For purchases we will then use your email address to send you a PayPal invoice. We do not receive any financial information (credit /debit card /bank details) from PayPal.

 

How do we use personal information?

We use your information in the following ways:

  • Account set up and administration
    • This information is used to create an account for you so that it is easy for you to re-download and manage your orders. We only use the email information if you opt in to receive our newsletter.
  • Delivering marketing and events communication
    • We send occasional updates relating to new products, new crowd funding projects. The updates have an unsubscribe option at the bottom of them.
  • Providing goods and services
    • The digital files you purchase are downloadable from the online shop. Occasionally you may contact us to let us know that you are having issues or technical problems, we will then use the email address to send you your files.
  • Meeting internal audit requirements
    • To maintain our accounts system we need to know the country of origin of the order and to know what rate VAT needs to be charged or if it needs to be charged.

What legal basis do we have for processing your personal data?

The legal grounds for processing your personal data are as follows:

  • Consent  - When you opt in to receiving a newsletter from us. You may unsubscribe at any time, either by updating your preferences or by contacting us directly at jon@z1design.co.uk
  • Contract – When you make a purchase or back a crowd funding project from us, to fulfil that contract we will need to process your personal data to provide you with the goods and services you have paid for. Once your order has been fulfilled and after the period of time we are required to keep details for accounts purposes, you can request that we remove your data from our records.
  • Legitimate interests – If you are an active customer, or follower of Z1 Design Ltd, we believe you will have a legitimate interest in our services. If you believe this is not the case, you can have your data removed at any time.

When do we share personal data?

Z1 Design Limited does not share your information for the purposes of profit or cross promotion. Data may be shared in the event that you purchase indirectly through third party services, such as crowd funding sites, social media orders.

Personal data may be shared with these organisations when a valid reason to obtain the data under the General Data Protection Regulations is required.

Z1 Design Limited may also contact you about our related services and promotions connected to the products that you have purchased.

The data that we collect is stored securely within the premises and the any that is collected via services like Mail Chimp, PayPal or Kickstarter is stored on their secure servers.

 

How do we secure personal data?

We secure you personal services by password protection and local encryption.  We never transmit personal data files via email.

All computers are password protected and have up-to-date anti-virus protection. Passwords are changed regularly.

Only the directors and the administration staff have access to the data and all staff are trained in the correct data processing procedures.

 

Your rights in relation to personal data

You have the right to request exactly what data we have for you.

You have the right to correct or have your data deleted from the system.

You have the right to withdraw consent to us contacting you for marketing purposes.

You have the right to lodge a complaint with the Information Commissioner’s Office.

This list is not exhaustive and if you have any questions please contact the Data Protection Officer at jon@z1design.co.uk

You can exercise your right at anytime, however in some circumstances such as statutory accounting we will need to retain your data for the requisite period of time.

 

How to contact us?

You can contact us via email, post, or telephone (details below) or you can contact us through our social media chanels.

Email: jon@z1design.co.uk

Post:  Jon Stynes, Z1 Design Ltd., Unit 2, Centurion Court, Townfoot Industrial Estate, Brampton, Cumbria, United Kingdom, CA8 1SW

Telephone: +44 (0)16977 42333