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What do I get?
You will receive a link to download the .STL files for use on a 3d Printer.
The download page allows you to download either individual files or a .zip file containing the full set of files. The choice is yours.
How soon will I receive the files?
You can download the files as soon as payment has been made. They will be accessible to you from your account page and there are no maximum download limits or time limits on downloads. (Please remember that all files copyright of Z1 Design Ltd and are forpersonal use only, they are not for re-sale, sharing or print-for-profit.)
Can I have a refund if I don't like the model?
Due to the nature of digital products, once the item has been downloaded successfuly we will not give you a refund if you change your mind. If the download is faulty, we will send you a link to re-download the files. In very, very rare cases we may offer you a credit towards another model instead, but that would be at our discretion.
What scale are the files?
The files are set to28mm scale but can be rescaled before printing. We have had customers successfully print at 15mm & 32mm scale.
Can I get the ready printed building?
Unfortunately we cannot supply the ready printed buildings. This is something we'll be looking into in the future.
If you have any other questions, please drop us a line and we'll try our best to answer them for you.
But I have more questions...
Please contact us on firstname.lastname@example.org or through the Contact Form and we'll try our very best to help.